Privacy policy
1. Who we are
Birding in Edinburgh (“we”, “us”) provides guided birdwatching and nature tours in and around Edinburgh, Scotland. We are the controller of personal data we collect through our website, email, social media, and booking process.
2. What data we collect
We may collect your name, contact details, booking information (tour date, group size, special requirements), payment details via our chosen payment provider, and any messages you send us. Our website may also collect basic technical data such as IP address and pages visited via cookies or similar tools.
3. How we use your data
We use your data to manage enquiries and bookings, take payments, run our tours safely, and communicate with you about your booking. With your consent or where allowed by law, we may send you occasional news or offers, and you can opt out at any time.
4. Legal bases
We process your data because it is necessary to perform a contract with you (your booking), to pursue our legitimate interests in running and improving our business, to comply with legal obligations, or because you have given consent (for example, for marketing emails).
5. Sharing your data
We may share personal data only with trusted third parties who help us deliver our services, such as payment processors, booking or email providers, IT and hosting companies, and professional advisers. These parties must keep your data secure and only use it as instructed by us, and we do not sell your data.
6. International transfers
If any service provider transfers data outside the UK, we will ensure appropriate safeguards are in place, such as standard contractual clauses or an adequacy decision, as required by UK GDPR.
7. Data retention and security
We keep your personal data only as long as needed for bookings, legal, tax, and accounting purposes, after which it is deleted or anonymised. We use reasonable technical and organisational measures to protect your data, and access is limited to people who need it to do their job.
8. Your rights
You have the right to request access to your data, ask for corrections, request deletion or restriction in certain cases, object to some uses (including direct marketing), and ask for a copy of your data in a portable format. Where we rely on consent, you can withdraw it at any time without affecting earlier processing.
9. Contact and complaints
To exercise your rights or ask questions about this policy, please contact us using the contact details on our website.
10. Changes to this policy
We may update this Privacy Policy from time to time, and the latest version will always be posted on our website with a “last updated” date.
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Last updated: 8th December, 2025.